Version effective date：2022-03-04
Version update date：2024-02-01
We attach great importance to protecting users' personal information and privacy. Please read the "EasyTone eCommerce Export-Platform Privacy Policy" carefully and make sure you understand how we collect, use and protect your personal information. During the reading process, if you have any questions, you can consult us through the contact information in the "EasyTone eCommerce Export-Platform Privacy Policy".
Please read and understand this privacy policy carefully before using our products (or services).
Table of contents：
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How we share, transfer and publicly disclose your personal information
4. How we protect and store your personal information
5. How do you manage your personal information?
6. Third-party SDK description
7. How we handle minors’ information
8. How to update this privacy policy
9. How to contact us
1. How we collect and use your personal information
1.1 Explanation of personal information and personal sensitive information
[Personal information] refers to various types of information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. The personal information involved in this privacy policy includes but is not limited to the following: basic information (including personal name, birthday, gender, address, personal phone number); online identity information (including system account number, IP address, email address and information related to the foregoing) password, password, password protection answer); personal commonly used device information (including hardware model, device MAC address, list of installed apps, operating system type, software list unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information Information describing the basic situation of personal commonly used devices, etc.); personal location information (including itinerary information, precise positioning information, accommodation information, longitude and latitude, etc.).
[Personal sensitive information] refers to personal information that, once leaked, illegally provided or misused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Personal sensitive information involved in this privacy policy includes : Personal identity information (including ID card, military ID card, passport, driver's license, household register); online identity information (including account name, account nickname, email address, and passwords and password protection questions and answers related to the foregoing); property Information (including bank account information, transaction records and available balance, coupons, points and other virtual property information); other information (including address book, itinerary information, web browsing history, accommodation information, precise positioning information).
We will only collect and use your personal information for the following purposes：
1.2 Situations under which you must authorize us to collect and use your personal information：
Our products and/or services include some core functions, which include the functions necessary for online shopping, the functions necessary to improve our products and/or services, and the functions necessary to ensure transaction security. We collect, save and use the following information about you to achieve the above functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide. These features include:
(1) Become a member and log in as a member
When you register an account on the EasyTone eCommerce Export-Platform, we will collect your mobile phone number or email address through the registration and login process. At the same time, you should also complete the SMS verification of your mobile phone number. If you refuse to provide the above information, you will not be able to register an account on the EasyTone eCommerce Export-Platform. For services that require an account on the EasyTone eCommerce Export-Platform, we may verify your membership identity based on the above information you provide to ensure that we are providing services to you personally.
You can modify and supplement your avatar and nickname, which all belong to your "membership information". Among them, this public information is collected to ensure your identity. We will use your nickname, avatar and other information within the scope of your authorization and consent. However, if you do not provide this supplementary information, it will not affect your use of other functions of the EasyTone eCommerce Export-Platform.
Real-name authentication: In order to obtain richer functions or membership services, you can provide us with the corresponding identity information (name, ID number) and ID photo according to the authentication requirements. We will share the above information with third-party service agencies. Complete real-name authentication. You know that we will convert ID card information into text personal information (name, ID number) and save it. If you do not provide such personal information, you will not be able to enjoy the authenticated user services we provide, but it will not affect your ability to enjoy basic business functions such as browsing and searching for products.
(2) Order placing function
When you are ready to settle the goods you intend to purchase, the EasyTone eCommerce Export-Platform will generate an order for you to purchase the goods. At the same time, the order will contain the information about the goods or services you purchased, order number, and order creation. time, and the amount of payment you should pay.
You can order goods and/or services for others through the EasyTone eCommerce Export-Platform. You need to provide the aforementioned personal information of the actual orderer (mobile phone number, order address, contact person, etc.). Before providing the aforementioned personal information of the actual orderer, you need to ensure that you have obtained his or her authorization and consent.
When you purchase general merchandise, you need to fill in at least your consignee's name, delivery address and mobile phone number in the order. If you refuse to provide it, we will not be able to provide you with the corresponding functions or services;
All the above information constitutes your "order information". We will use or share your order information with third parties to verify your identity, confirm transactions, payment settlement, complete delivery, query orders for you, and provide customer service consultation and after-sales services. We will also use your order information to determine whether there are any abnormalities in your transactions to protect the security of your transactions. For information about how third-party service providers collect and process your personal information, please review their privacy policies on the applicable third-party page.
(3) Deliver product or service functionality
In order to ensure that the products and/or services you purchased can be delivered smoothly, safely and accurately, we will synchronize the order information with the corresponding logistics service entity according to the designation of the product and/or service provider. We need you to know and agree that the corresponding logistics service entity will know and use your delivery information for delivery purposes.
In order for us to be informed and confirm the delivery progress and status in a timely manner and to provide you with after-sales services, we need your consent to collect delivery progress-related information from logistics-related service entities.
1.3 You can choose whether to authorize us to collect and use your personal information：
(1) Additional services based on device information: We will receive and record information related to the device you use (including but not limited to device model, operating system version, device settings, Software and hardware characteristics information of the unique device identifier), information related to the location of the device (including but not limited to IP address, GPS location, and Wi-Fi access point information that can provide relevant information).
(2) Additional functions based on the camera (camera): You can use this additional function to complete functions such as video shooting, photo taking, scanning, and real-name authentication after turning on the camera/camera permission.
(3) Additional functions of accessing and uploading pictures/videos based on the photo album (picture library/video library): You can use this function to upload your photos/pictures/videos after turning on the photo album permissions to achieve avatar change, real-name authentication, etc. Function.
1.4 You understand and agree that the above additional functions may require you to provide us with access to your geographical location (location information), camera (camera), and photo album (picture library) in your device to implement these functions. Collection and Use of Information. You can check the opening status of the above permissions item by item in your device settings, and you can decide to turn these permissions on or off at any time (if applicable); the third-party SDK may obtain your device parameters, system information (device type , device model, system version, list of installed apps, and related hardware information) and device identifiers (IMEI, IDFA, Android ID, GID, MAC, OAID, VAID, AAID, IMSI, MEID, UAID, SN, ICCID, SIM information) for identification The only user ensures accurate delivery of push and accurate statistics of push information.
1.5 We will use your personal information strictly in compliance with the purposes stated in this Personal Information Protection Policy, and your personal information will only be used for the purposes that are identified, stated and authorized by you at the time of collection. If we want to use the information for other purposes not specified in this policy, we will ask for your consent in advance. If we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance. We will not provide users' personal information and behavioral data to third parties without their consent.
1.6 You are fully aware that, in accordance with relevant laws and regulations, we do not need to obtain your authorization to collect and use your personal information in the following situations：
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Relevant to criminal investigation, prosecution, trial and execution of judgments;
(4) To protect the life and property of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual;
(5) The personal information collected is disclosed to the public by you yourself;
(6) Collect personal information from legally publicly disclosed information, such as legal news reports and government information disclosure channels;
(7) Necessary to enter into a contract at your request;
(8) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
(9) Necessary for legitimate news reporting;
(10) When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing externally the results of academic research or descriptions, the personal information contained in the results will be de-identified;
(11) Other situations stipulated by laws and regulations.
2. How we use cookies and similar technologies
2.1 You understand and agree that, in order to provide you with an easier access experience, when you access this platform or use the services provided by this platform, we may use various technologies to collect and store relevant information, including using small data files to identify you. identity to understand your usage habits, help you save the need to repeatedly enter registration information, or help determine the security of your account. These data files may be Cookies, FlashCookies, or other local storage provided by your browser or associated applications (collectively, "Cookies").
2.2 You understand and agree that some of our services may only be achieved through the use of Cookies. If your browser or browser add-on services allow it, you can modify your acceptance of cookies or reject cookies from this platform. However, rejecting cookies from this platform may in some cases affect your ability to safely access and use this platform. Serve.
2.3 You understand and agree that when you visit this platform or use the services provided by this platform, there may be some electronic images, called "single-pixel GIF files", "network beacons" or other similar technologies (collectively, "network beacons") ), which helps a website count users browsing a web page or access certain cookies.
3. How we share, transfer and publicly disclose your personal information
3.1 Sharing of user information Except in the following circumstances, we will not share your personal information with any other individual, company or organization:
(1) In accordance with this policy or with your explicit consent or authorization in advance;
(2) When necessary in accordance with applicable laws, regulations, legal process requirements, administrative or judicial mandatory requirements;
(3) Within the scope permitted by laws and regulations, in order to protect the EasyTone eCommerce Export-Platform and its affiliates or partners, you or other EasyTone eCommerce Export-Platform users or the public interests, property or safety from damage hour;
(4) To realize the core functions of our services or provide the services you need;
(5) Handle disputes or controversies between you and others according to your needs;
(6) According to relevant agreements or other legal documents signed with you;
(7) Use based on social and public interests that comply with laws and regulations.
3.2 Transfer of user information We will not transfer your personal information to any individual, company or organization except in the following circumstances:
(1) Obtain your explicit consent or authorization in advance;
(2) When necessary in accordance with applicable laws, regulations, legal process requirements, administrative or judicial mandatory requirements;
(3) According to relevant agreements or other legal documents signed with you;
(4) When involving cooperation, joint venture, merger, acquisition, asset transfer or other similar transactions.
3.3 Without your consent, it will not be disclosed to unrelated third parties, nor will it be made public, except for the following reasons:
(1) With your explicit consent or based on your active choice;
(2) When it is necessary to provide your personal information in accordance with the requirements of laws, regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the required type of personal information and disclosure method;
(3) Other circumstances that may be disclosed in accordance with legal provisions or agreement between the parties.
(4) You understand and agree that sharing and transferring de-identified personal information in accordance with legal provisions and ensuring that the data recipient cannot recover and re-identify the subject of the personal information does not constitute external sharing, transfer and disclosure of personal information. Disclosure, protection and processing of such data will not require further notification to you and your consent.
4. How we protect and store your personal information
4.1 Technologies and measures to protect personal information
(1) We will adopt security protection measures that comply with industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from unauthorized access, use, modification, and avoid data damage or loss.
The platform's network services adopt encryption technologies such as Transport Layer Security Protocol and provide browsing services through https and other methods to ensure the security of user data during transmission.
The platform uses encryption technology to encrypt and save users’ personal information, and isolates it through isolation technology.
When using personal information, such as personal information display, we will use a variety of data desensitization technologies including content replacement and SHA256 to enhance the security of personal information in use.
(2) The Internet is not an absolutely secure environment, and it is impossible to determine whether the means of communication with other users such as email, instant messaging, and social software are fully encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting your personal information. Personal information security. When you inevitably disclose your personal information, such as contact information or postal address, to counterparties or potential counterparties. Please protect your personal information properly and provide it to others only when necessary.
(3) Once a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can prevent and reduce the risk on your own. Advice on risks, remedies for you, etc. We will also promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
(4) The Internet environment is not 100% secure, and we will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal liability.
4.2 Storage of your personal information
(1) During your use of our products and/or services, your personal information will be retained within the period required to achieve the purposes stated in this policy, and will be determined in conjunction with the mandatory retention requirements of the law, such as the "China The E-Commerce Law of the People's Republic of China requires that product and service information and transaction information be kept for no less than three years from the date of completion of the transaction. After the retention period has expired, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
(2) Please note that when you successfully cancel your platform account, we will delete or anonymize your personal information. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable legal and security technology restrictions. We will securely store your personal information and restrict any further access to it. Process until the backup can be deleted or anonymized.
(3) If we terminate our services or operations, we will notify you at least thirty days in advance and delete or anonymize your personal information after terminating the services or operations.
5. How do you manage your personal information?
5.1 Access, supplement or correct your personal information
You have the right to check, supplement or correct your personal information through the APP at any time. If you find that your personal information that we collect, store, use, or disclose is incorrect or needs to be updated, or under other circumstances stipulated by laws and regulations, you may request that your personal information be corrected, but in any case, you need to We guarantee the authenticity and accuracy of the data you provide. If we suffer any losses due to providing wrong, inaccurate or incomplete information, you will be responsible for it.
5.2 Delete your personal information
In the following circumstances, we will proactively delete your personal information. If we have not deleted it, you have the right to request us to delete it:
(1) You withdraw your consent;
(2) We process personal information in violation of laws, administrative regulations or agreements;
(3) Other situations stipulated by laws and administrative regulations.
You can also send an email to contact@easytonent.com , and we will respond to your request in a timely manner after verifying your identity, unless otherwise provided by laws and regulations or otherwise agreed in this policy.
You hereby agree that once the deletion request is responded to, your personal information will be deleted or anonymized, unless otherwise provided by laws, regulations or normative documents. And please be aware that we may not delete the corresponding information from the backup system immediately, but will delete it when the backup system is updated.
5.3 Withdraw your consent
For your personal information that we have collected based on your consent, you can give or withdraw your authorized consent at any time. You can change the scope of your authorization for us to continue collecting your personal information or withdraw your authorization by deleting information, turning off device functions, etc., or contact us to do this by sending an email to contact@easytonent.com . You can also withdraw all authorization for us to continue collecting your personal information by canceling your account. When you withdraw your consent or authorization, we will no longer process the corresponding personal information, but your decision to withdraw your consent or authorization will not affect our previous personal information processing activities based on your consent or authorization.
5.4 Cancel your account
If you wish to cancel your account, you can cancel your account in any of the following ways:
(1) Self-service logout: Log in to the APP and complete account logout;
(2) Contact customer service via email: Send an email to the official customer service email address, and the contact information is contact@easytonent.com.
Please note that your act of canceling your account is irreversible, so we recommend that you choose to cancel your account carefully.
5.5 Respond to your requests
To realize the user rights described in Sections 5.1-5.4 of this Privacy Policy, you can contact us by sending an email to contact@easytonent.com. To ensure security, we may ask you to submit proof to verify your identity before processing your request. For your request, in principle, we will complete the verification and processing within 15 days after receiving your request.
In principle, we do not charge fees for your reasonable requests. For information that is not directly related to your identity or that is repeated without reason, or that requires excessive technical means (for example, the need to develop a new system or fundamentally change existing practices), poses risks to the legitimate rights and interests of others, or is unrealistic. , we might explain to you why. If you have any questions, comments or suggestions about your personal information subject rights, or require us to explain this policy, you can also contact us by sending an email. We will explain it to you promptly.
6. Third-party SDK description
6.1 Instructions for introducing third-party SDK:
In order to ensure the implementation of App-related functions and the safe and stable operation of the application, we may access the software development kit (SDK) provided by a third party to achieve related purposes.
We will conduct strict security monitoring on the software tool development kit (SDK) used by partners to obtain information to protect data security.
We list the purpose, method and scope of use of relevant third-party SDKs in the directory.
6.2 Third-party SDK list
(1) Aurora Push SDK
Third-party entity: Shenzhen Hexunhuagu Information Technology Co., Ltd.
SDK purpose: Provide information push services to APP users
Types of personal information processed: device identifiers (including IMEI, IDFA, AndroidID, GAID, MAC, OAID, IMSI, MEID, UAID), device hardware information (including device model, device screen resolution, device hardware manufacturer, device product name ), operating system information (including operating system version, system name, system language), network information (including network type, operator name, base station information, IP address, WiFi information, SSID, BSSID), push information log, precise location information , Software list information (including software list and software running list information).
Data processing method: through de-identification, encrypted transmission and other security methods
Official website link: https://www.jiguang.cn
Privacy policy link: https://www.jiguang.cn/license/privacy
7. How we process minors’ information
7.1 Please know that we protect the security of minors’ personal information in accordance with the requirements of our country’s laws and regulations. Our services are primarily intended for adults, and we have no intention of collecting personal information from minors. However, since birthday is not necessary information for us to provide basic functions, in some cases, we cannot identify the user's age. Therefore, we ask minors under the age of 14 not to provide us with their names, contact addresses, phone numbers and other personal information. If we have evidence that you have violated the above agreement, we have the right to stop providing services to you.
If you are a parent or guardian of a minor and have any questions, comments or concerns about the personal information of the minor under your custody, please contact us according to the method provided in Article 8 of this Privacy Policy.
8. How to update this privacy policy
8.1 In order to provide you with better services, this privacy policy will be updated with business development. However, we will not reduce your rights under this Privacy Policy without your explicit consent. We will issue the updated version on the official website and mobile terminal of EasyTone eCommerce Export-Platform, and remind you of the relevant content updates through announcements or other appropriate means before it takes effect. Please also visit this platform to keep abreast of the latest privacy policy. If you continue to use our services, you agree to accept the revised contents of this Privacy Policy.
8.2 For major changes, we will also provide more prominent notices (we will explain the specific changes to the privacy policy through methods including but not limited to emails or special reminders on the login/browsing page).
Major changes referred to in this policy include but are not limited to:
(1) Significant changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
(2) The main recipients of personal information sharing, transfer or public disclosure change;
(3) There are significant changes in your rights to participate in the processing of personal information and how you exercise them;
(4) When our contact information and complaint channels responsible for handling personal information security change;
(5) When the personal information security impact assessment report indicates that there is a high risk.
9. How to contact us
9.1 This platform is developed and provides technical services by Zhuhai-Zhuhai-Macao Cross-Border Industrial Zone Haoyitong Technology Co., Ltd. If you have any questions, comments or suggestions about this privacy policy or your personal information-related matters, complaints or reports, please Contact us via the following methods and we will provide a response within 15 days of receiving your request:
Contact email: contact@easytonent.com
Contact address: Haoyitong Technology Co., Ltd., 6th Floor, Yiyuan Building, Zhuhai-Macao Cross-border Industrial Zone, Xiangzhou District, Zhuhai City